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Key Account Manager

Biamp Systems LLC
Full-time
On-site
IL Remote United States of America
Audio Engineering

Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.

We value integrity and clear communication with our partners, and appreciate your understanding in this matter.

The role, at a glance:
Biamp is a world leader in networked Audio & Video Systems. For more than 40 years, we’ve focused on making exceptional AV hardware and software for both enterprise and everyday applications. In spaces large and small, from conference rooms to complex enterprise applications for universities and beyond, our products help people connect and communicate. We are seeking a Key Account Manager in the Central US Region to manage all elements of the business relationship between Biamp and major regional integrators. The Key Account Manager role plays a critical part in building and executing sales strategies to drive growth, and engage meaningfully with crucial accounts throughout the duration of their relationship with Biamp.

How you'll contribute:

  • Engage in pre-sales activities with Key Accounts including business planning, product demonstration, training, and joint-selling efforts with their clients. Coordinate internal Biamp team meetings, develop go-to-market strategies, draft implementation plans and align internal resources as necessary, including developing ways to effectively articulate the Biamp value proposition

  • Collaborate on account strategies with Biamp sales team members and cross-functional teams to achieve business objectives

  • Exceed implementation, retention, and satisfaction goals by identifying Key Account challenges, pain points, and aligning Biamp solutions and services to create and deliver value in a timely manner

  • Continuously track reporting and dashboard metrics to ensure sales and implementation objectives and timelines are on track; also ensuring that obstacles and issues are identified early. Execute an engagement and collaboration plan for each key account

  • Lead quarterly business reviews (as required) with your Key Account executive teams, key stakeholders, and Biamp leadership. Drive agendas, develop and deliver content

  • Communicate efficiently and collaboratively with your clients, meeting their sense of urgency

  • Assist the over-arching Biamp team with opportunities to cross-sell and up-sell with Key Accounts

  • Other duties assigned by your Manager


A successful candidate should have:

  • 5+ years of account management experience within the Audio/Visual industry

  • 2+ years of field sales experience working with Key, Enterprise, or Strategic accounts

  • Strong business development skills, including excellent communication, planning, and presentation skills

  • Foundational understanding of professional AV technologies, and current industry practices regarding system design, deployment, and operation

  • Ability to create quick, strong rapport with all types of influencers: engineers, salespersons, support/logistics, and executives

  • Demonstrated initiative and ability to work autonomously

  • Attention to detail and follow-up

  • Capacity to learn, adapt and apply ideas in constantly evolving situations

  • Ability to travel up to 50%

Work environment:

  • This is a remote position based in the Central US region

  • 50% travel (within region), occasional travel outside of the assigned territory may be required

  • Must be located near a major airport in the Central US region with preference given to candidates located in (or willing to relocate to) the greater Chicago area

What we offer:

  • Medical, Dental, and Vision

  • 3 weeks annual PTO and 9 paid holidays

  • 401(k) + matching

  • Employer-paid base life insurance, short, and long-term disability

  • Health savings accounts (with Biamp contribution) and flexible spending accounts

  • Tuition reimbursement

  • Charitable donation matching

  • Discretionary company achievement bonus

  • Referral bonuses

  • The total compensation for this role ranges from $110,000 to $135000, which includes a base salary and quarterly bonus incentive. This range represents the expected hiring parameters for candidates within the designated territory. However, the final offer may be influenced by various factors, such as the candidate’s location, expertise, experience, and current market conditions.

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.